Subscription and Cancellation
1. Subscription purchase
AeroClear Pro is offered at the price and billing interval displayed before checkout. Applicable taxes may be added. By confirming checkout, you authorize the payment processor to charge the selected payment method for the initial term and each renewal until cancellation.
2. Automatic renewal
Subscriptions automatically renew for the same interval unless canceled before the renewal is processed. The renewal price will be the price disclosed at checkout or a later price communicated in advance as required by law.
3. How to cancel
Sign in to AeroClear, open account or billing settings, choose Manage Billing, and cancel through the customer billing portal. Online subscriptions can be canceled online; contacting support is not required when the self-service portal is available.
When technical failure prevents self-service cancellation, submit a request through the Support page before the renewal date. Include the account email and “Cancellation” in the subject. Do not send card numbers.
4. Effect of cancellation
Unless the checkout disclosure or applicable law states otherwise, cancellation takes effect at the end of the current paid billing period. You will retain Pro access until that date, after which the account will return to the Free plan. Cancellation does not delete the account or necessarily delete saved missions.
5. Failed, late, disputed, or reversed payments
If a payment fails, is reversed, or remains unpaid, we may retry payment, ask you to update billing information, limit paid capabilities, or return the account to the Free plan. AeroClear must not represent an account as Pro after the subscription is canceled, expired, unpaid, paused, or otherwise no longer entitled.
6. Upgrades, downgrades, and plan changes
Any proration, credit, immediate charge, or effective date will be shown in the billing portal or checkout flow. When Pro ends, Free-plan limits apply. Features, storage, or exports that exceed Free limits may become read-only or unavailable, but we will not intentionally erase saved content solely because of a downgrade without providing notice where reasonably practicable.
7. Price changes
We may change subscription prices prospectively. Existing subscribers will receive advance notice when required by law. Continued subscription after the stated effective date authorizes the new renewal price; you may cancel before renewal.
8. No operational reliance on subscription status
Subscription status affects software access only. Pro status does not provide regulatory authorization, insurance, pilot certification, airspace approval, or assurance that a mission is safe or lawful.