Terms of Service
1. Agreement
These Terms of Service (“Terms”) govern access to and use of AeroClear, including its website, applications, reports, forecasts, maps, alerts, mission-planning tools, and related services (collectively, the “Service”). The Service is operated by SALT19 LLC (“SALT19,” “we,” “us,” or “our”). By accessing or using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility and accounts
You must be legally capable of entering a binding agreement and must provide accurate account information. You are responsible for activity under your account and for safeguarding authentication credentials. You may not share an account in a way that defeats plan limits, security controls, or billing requirements.
3. Planning assistance only
AeroClear organizes and presents information that may include weather, airspace, traffic, geomagnetic, terrain, route, operational-risk, and mission data. Outputs are estimates and decision-support information. They may be delayed, incomplete, unavailable, geographically limited, or inaccurate.
AeroClear does not: issue FAA or other governmental authorization; grant permission to launch, land, enter property, or operate in controlled or restricted airspace; replace NOTAMs, TFRs, LAANC, FAA DroneZone, B4UFLY-approved services, official charts, local restrictions, or other authoritative sources; certify aircraft airworthiness; guarantee communications, navigation, GNSS, weather, traffic detection, obstacle clearance, or regulatory compliance; or make the final go/no-go decision.
4. Pilot and operator responsibility
The person conducting or supervising an operation remains solely responsible for determining whether the operation is lawful and safe. Before and during each operation, the operator must independently verify current rules, airspace, authorizations, restrictions, weather, NOTAMs, TFRs, site permissions, aircraft condition, crew readiness, Remote ID obligations, visual-line-of-sight requirements, and any other applicable requirement.
You must discontinue or modify an operation whenever actual conditions, official information, aircraft status, or pilot judgment conflict with an AeroClear output. An AeroClear “clear,” “go,” low-risk, or similar indication is not approval to fly.
5. Acceptable use
You may use the Service only for lawful purposes. You may not interfere with the Service, probe or bypass security or usage controls, scrape or redistribute data except as expressly permitted, reverse engineer protected components, impersonate another person, submit malicious content, or use the Service to facilitate unlawful or unsafe operations.
6. Third-party services and data
The Service may rely on third-party identity, payment, hosting, mapping, weather, aviation, traffic, and data providers. Third-party services may change, fail, impose limits, or provide information under separate terms. We do not control and are not responsible for third-party availability or accuracy. Links to external resources are provided for convenience and do not constitute endorsement.
7. Free and Pro plans
Plan features and limits are described on the Free vs Pro page and at checkout. Free access is limited, currently including no more than one location search or mission-planning location per account per day. Pro provides expanded access subject to technical safeguards, reasonable-use controls, provider limits, and these Terms. We may adjust plan features prospectively and will provide reasonable notice of material changes when practicable.
8. Paid subscriptions
Paid subscriptions renew automatically for the billing interval shown at checkout until canceled. Prices, taxes, renewal timing, cancellation effects, failed-payment handling, and refund rules are described on the Subscription and Cancellation and Refund Policy pages. Payment processing is handled by Stripe or another disclosed payment processor; we do not store full payment-card details.
9. Reports, saved missions, and exports
Reports and exports reflect the information available to AeroClear at the time generated. Conditions can change immediately afterward. Saved or replayed missions must be revalidated using current information before flight. You are responsible for preserving any records required by law, contract, employer policy, insurer, or client.
10. Intellectual property
The Service, branding, software, interface, and original content are owned by SALT19 or its licensors and are protected by applicable law. These Terms provide a limited, revocable, nonexclusive, nontransferable right to use the Service for its intended purpose. You retain ownership of mission information you submit, subject to the limited rights needed for us to host, process, secure, and provide the Service.
11. Service changes and availability
We may maintain, modify, suspend, or discontinue all or part of the Service. We do not guarantee uninterrupted operation, retention of every record, or compatibility with every device. Safety-critical operations must not depend on AeroClear being continuously available.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL PRODUCE A SAFE, LEGAL, OR SUCCESSFUL OPERATION.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALT19 AND ITS PERSONNEL, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL; AIRCRAFT OR PROPERTY DAMAGE; PERSONAL INJURY; REGULATORY ACTION; OR CLAIMS ARISING FROM RELIANCE ON SERVICE OUTPUTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain exclusions or limitations, so some provisions may not apply to you.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless SALT19 and its personnel from claims, losses, penalties, costs, and expenses arising from your unlawful or unsafe operation, violation of these Terms, misuse of the Service, or infringement of another person’s rights.
15. Suspension and termination
We may restrict or terminate access when reasonably necessary to address security, fraud, nonpayment, legal exposure, abusive use, or material violation of these Terms. You may stop using the Service at any time and may cancel a paid plan through the billing-management path described on the Subscription page.
16. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise. Before filing a formal claim, each party agrees to provide written notice through the Support page and allow 30 days for a good-faith resolution attempt. This clause does not prevent either party from seeking urgent injunctive relief or using a court or procedure that cannot lawfully be waived.
17. Changes
We may update these Terms. Material changes will be identified by a revised effective date and, when appropriate, an in-product or account notice. Continued use after the effective date constitutes acceptance to the extent permitted by law.
18. Contact
Legal and service inquiries may be submitted through the AeroClear Support page. Include “Legal” in the subject for legal notices.